Shipping

Time before your order will be shipped:

Our current processing time is between 5-10 business days. If you require faster than these times please let us know and we will try our hardest to process your order in the time frame you require.

 

Shipping Costs:

 

Domestic/Australia only

Collars, Leads - $8 tracked

FREE shipping on orders over $100 (Australia Only)

Please allow 2-10 working days for your order to arrive within Australia

 

International

Bandanas and/or Bow Ties only - $8 no tracking

Collars, Leads, Harnesses, etc - $22.00-$28.00 (depending on location and weight) tracked

Please allow 8-20 working days for your order to arrive outside of Australia,

 

Customs Fee:

On the rare occasion an International Package is held by customs which then produces a customs fee - we do not take any responsibility for this payment and it is up to the customer to pay this fee

 

Lost/Stolen Items:

Unfortunately, if your package is lost or stolen, this is out of our control so we cannot provide a new replacement product for you. We are happy to issue a credit note for half the product amount (excluding shipping).